PalmPay Limited Job Recruitment | Apply Now 2024

PalmPay is a pan-African Fintech startup that is now functioning in Nigeria, Ghana, Kenya, Uganda, and Tanzania and plans to expand into new markets this year. We are revolutionizing the payment experience by making it simple and reliable for everyone to transfer money, pay bills, and purchase online.

PalmPay is recruiting to fill the following positions below:

1.) Data Analyst

Location: Lagos

Deadline: Not Specified.

Job Overview

• We are looking for a talented Data Analyst to support our data-driven decision-making processes.
• The ideal candidate will have a strong analytical mindset, exceptional problem-solving skills, and a passion for transforming raw into actionable insights.
• As a Data Analyst as Palmpay Limited, you will paly a key role in optimizing operations, enhancing customers experience, and driving strategic business initiatives.

Responsibilities

Data Collection and processing:

• Collect and compile data from various sources, ensuring data accuracy and completeness.
• Cleanse and preprocess data to prepare it for analysis.

Data Analysis:

• Perform exploratory data analysis to identify trends, patterns, and outliers.
• Develop and implement statistical models to extract meaningful insights from large datasets.
• Analyze financial data to support business-making.

Reporting and Visualizing:

• Create and maintain dashboard and report to communicate key performance indicators and metrics.
• Collaborate with cross-functional teams to present finding and recommendations.

Data Quality Assurance:

• Implement and maintain data quality standard and procedures
• Monitor and address data discrepancies or anomalies

Business Intelligence:

• Provide actionable insight support planning and decision-making
• Stay abreast of industry trends and best in data analytics.

Collaboration:

• Work closely with other department to understand their data needs and provided relevant insights
• Collaborate with data engineers and IT teams to ensure data infrastructure meet analytical requirements.

Qualifications

• Bachelor’s Degree in Data Science, Mathematics, Computer Science, or a related field.
• 3 years proven experience as Data Analyst in a Fintech or Financial Services environment.
• Strong proficiency in data tool such as SQL, Python, or R.
• Experience with data visualization tools such as Tableau or Power BI.
• Familiarity with financial data and metrics.
• Excellent communication and presentation skills
• Ability to work collaboratively in fast-paced environment.

Apply here

2. Business Developer – Merchant Acquiring

Location: Lagos

Deadline: Not Specified.

Employment Type: Full-time

Job Description

• As a Business Developer specialising in PalmPay’s suite of products – Point of Sale (POS), Pay With Transfer (PWT), Merchant loans, Collaboration, and Online payment services – your core responsibility revolves around identifying, engaging, and fostering relationships with (key) merchants.
• Your role is pivotal in showcasing and selling these PalmPay offerings to businesses, aligning their needs with the features and benefits of our diverse range of services.

Key Responsibilities

• Prospecting: Identify and target key merchants and market segments for POS, PWT, merchant loan, collaboration, and online payment solutions, leveraging various channels like online directories, industry gatherings, and referrals.
• Merchant Engagement/Visitation: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the advantages of adopting PalmPay’s multifaceted suite of services.
• Needs Analysis: Conduct comprehensive assessments of the client’s business operations, payment procedures, and pain points to discern specific needs and challenges, offering tailored solutions accordingly.
• Tailored Presentations: Showcase PalmPay’s suite of services in a compelling manner, highlighting features, functionalities, and potential returns on investment, specifically tailored to each merchant’s (Key, High and Small merchant) requirements.
• Relationship Cultivation: Forge enduring relationships with key decision-makers within client organizations, showcasing expertise, reliability, and responsiveness.
• Negotiation and Closure: Negotiate pricing, terms, and agreements to secure successful deals, ensuring satisfaction and compliance with company policies.
• Collaboration: Work closely with internal teams, such as product development and customer support, to address client queries, offer technical insights, and ensure seamless implementation of the chosen services.

Required Skills and Experience

• Proven B2B Sales Background: Demonstrated success in B2B sales, particularly within the payments or tech industry.
• POS Expertise: Strong familiarity with point-of-sale systems.
• Exceptional Communication: Outstanding communication and interpersonal skills to engage effectively with merchants and establish enduring connections.
• Solution-Oriented: Ability to grasp complex business processes and tailor solutions to meet unique client needs.
• Negotiation Skills: Proficiency in negotiation techniques and a track record of successful deal closures.
• Self-Motivated Team Player: Self-driven, target-oriented, capable of independent work and effective collaboration within a team setting.

Apply here

3.) Key Account Associate – Merchant Acquiring

Location: Abuja

Deadline: Not Specified.

Employment Type: Full-time

Job Description

• We are looking to employ a passion-driven and detail-oriented Key Account Associate (Merchant Acquiring) to identify business growth opportunities and develop strategies to increase company sales.
• The Key Account Associate will be responsible for driving offline and online merchant-acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc), and developing strategies to increase sales revenue.
• The ideal candidate will be apt in building strong relationships with strategic merchants and will be able to identify needs and requirements to promote the organisation’s solution and achieve mutual satisfaction.

Duties and Responsibilities

• Merchant Acquiring in all key sectors
• Engaging with corporate organisations to introduce them to our products.
• Train merchants on the benefits of all products.
• Solve related issues reported by merchants.
• Continuously build merchant networks.
• Setting goals and developing plans for business and revenue growth.
• Foster and develop relationships with clients.
• Have a good understanding of overall products and services and be able to advise others about them.

Person Specification

• Bachelor’s Degree, HND or its equivalent in Sales and Marketing or related fields.
• 2 – 4 years of experience as a Merchant Acquisition Executive in Fintech, Agency Banking Firm, or Direct Sales Executive in a
• Commercial Bank, FMCG.
• Previous achievements in the public and private sectors.
• Comprehensive understanding of POS business and agency banking and merchant scenarios.
• Strong marketing skills.
• Strong customer/client engagement skills.
• Must possess good negotiation and analytical skills.
• A strong record of success within key account management, ideally within the fintech industry is a plus.
• Proficiency in all Microsoft Office applications.

Other Skills:

• Extremely flexible, result-oriented, and hardworking with a strong track record of success.
• Self-motivated and able to work independently to meet and exceed sales targets.
• Proven experience in merchant acquisition is a plus.
• Must possess excellent communication and interpersonal skills.

Apply here

4. HR Manager (Head of HR)

Location: Lagos

Deadline: 27th December, 2023.

Ikeja GRA, Lagos

Employment Type: Full-time

Role Summary

• We’re looking for an experienced Human Resources Manager who is passionate about our mission of driving financial inclusion in Africa.
• This role is based in Lagos and our ideal candidate should have excellent communication, organization and management abilities, including the ability to work and function in a multicultural environment and should have experience working in the mobile payments industry to join the local team and provide intuitive and excellent leadership for the HR department.
• You will be fit for this role if you can evaluate and analyze complex information and you have a natural desire to organize and manage people; and if you can take charge of coordinating an organization’s administration system and general workflows, supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and bring them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to the team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Requirements

• Bachelor’s or Higher academic Degree in Human Resources, Business, or a related field
• 5-8 years’ experience in a HR Managerial position within an organisation with a large workforce
• Experience in a Fintech/ Financial institution
• Strong HR Experience.
• HR Knowledge: A thorough knowledge of HR laws, regulations, and best practices is essential to ensure legal compliance and effective HR management.

Other Required Skill Set:

• Strategic Thinking
• Leadership
• Communication
• Conflict Resolution
• Manpower planning
• Employee Relations
• Legal and Compliance
• Performance Management
• Training and Development
• Compensation and Benefits
• Time Management.

Interested candidates can apply by sending their CV to: okechukwu.ogayi@palmpay-inc.com using the job title as the subject of the mail.

5. Technical Lead (Head of Technical)

Employment Type: Full-time

Role Summary

• As a Technical Lead in our IT team, you will play a crucial role in leading the development and implementation of innovative and efficient financial solutions.
• You will be responsible for overseeing a team of Developers and other IT personnels, to ensure successful delivery of high-quality software solutions that meet business requirements and industry standards.

Responsibilities

• Team Leadership: Lead the technology team by recruiting, nurturing, and managing an efficient technical team, ensuring team members possess the necessary technical skills and expertise. Actively promote team collaboration, stimulate innovation, and foster a spirit of cooperation.
• Team Motivation and Development: Develop and implement effective team motivation plans to drive team performance and individual development. Provide training and development opportunities, ensuring continuous improvement of team members’ skill levels
• Technology Strategy Planning: Develop and execute technology strategies, ensuring alignment with business goals. Provide strategic advice on new technologies and trends.
• Architecture Design: Be responsible for formulating and maintaining a scalable, high-performance technical architecture, particularly in the areas of Java, Spring Cloud, and microservices.
• Technical Leadership: Ensure the company remains competitive in technology by providing a clear technical vision and leading the team in execution.
• Collaboration with Business Teams: Collaborate closely with business teams, understanding business requirements, and providing appropriate technical solutions.
• Technology Innovation: Drive technology innovation and maintain sensitivity to industry trends and technologies.

Requirements

• Rich experience and a strong technical background in Java development, Spring Cloud, and microservices.
• Proven experience in successfully leading technical teams, fostering teamwork, and encouraging innovation.
• Sharp insights into emerging technologies and trends, with the ability to integrate them into the company’s technology strategy.
• Excellent leadership and decision-making skills in formulating and executing technology strategies.
• Strong communication and teamwork skills, with the ability to effectively collaborate with team members from different domains.
• Outstanding team management and motivation skills, creating a positive work environment and unleashing the potential of team members.
• At least 7 Years of software development/architect experience

Apply here