Best HubSpot Alternatives Of 2024

HubSpot is a popular customer relationship management (CRM) platform that includes a comprehensive array of tools for marketing, sales, and customer service.

However, while HubSpot is an industry leader, it is not a one-size-fits-all solution. Many organizations may seek alternatives for reasons such as affordability, specialization, or feature choice. We’ve looked into the finest alternatives to HubSpot to help you pick the CRM software that best fits your company and its goals.

Best HubSpot Alternatives of 2024

• Zoho CRM: Best Overall
• Salesforce: Best for Targeted Email Marketing
• monday.com: Best for Teams
• Bitrix24: Best for Large Teams

What to look for in a HubSpot alternative

Before finding a HubSpot replacement, you must understand your company’s objectives and goals. Different companies have different marketing, sales, and service needs. Businesses should know what they want from a CRM before looking at features and prices.

Focus on lead generation, sales conversion, or customer service? A defined direction can help narrow down possibilities, ensuring that the software picked fulfills long-term strategic goals rather than short-term objectives.

Consider CRM usability and important features. A robust system may be underutilized if your team finds it too complicated.

Choose platforms with simple interfaces and high user experience scores. Additionally, examine essential features. HubSpot is recognized for inbound marketing, but your firm may require more. A CRM with strong social media integration, advanced analytics, or great support may be better.

Finally, the CRM platform’s monthly or annual pricing matters. Budget and CRM pricing should be considered. Pricing by user or feature range? Can I try a free plan or trial before committing? Consider training, support, and system integration fees in addition to the base price.

• Is HubSpot the best CRM?

HubSpot is quite popular as a CRM platform, because to its broad offers, effective inbound marketing tools, and ease of use. Many organizations like the seamless integration of marketing, sales, and customer support activities, which allows them to profit from interconnected solutions. The platform’s versatility, which caters to both small and large firms, reinforces its dominant position in the CRM field.

HubSpot pros and cons
Pros:

• Core CRM software is free
• Extensive sales team management features
• Plans include up to 15 million contacts

Cons:

• Teams only on top-tier plans
• Top two tier plans are expensive
• Only one email per contact

HubSpot costs

HubSpot offers tiered pricing for different business needs. The free CRM contains marketing, sales, service, CMS, and operations applications.

Each HubSpot “Hub” (Sales, Marketing, Service) has a different pricing structure with more advanced features and user limitations as the plan increases. Adding features quickly raises prices.

Basic Starter Plan costs £18 per month and contains 1,000 contacts. The Professional Plan (for automation, reporting, and campaigns) costs £702 a month with 2,000 contacts, while the Enterprise Plan (for greater control and flexibility) costs £3,000 with 10,000 contacts. Annual billing and upfront payment might cut costs, so check your budget and predicted budget.

• When to choose a competitor over HubSpot

There are times when HubSpot may not be the best CRM. This is often because HubSpot’s tiered price structure is excessively expensive or you’re paying for things you won’t utilize. If your team has trouble using HubSpot or integrating it with your present systems, a simpler or more suitable CRM may be better.

Finally, if your firm needs extensive social media integration or certain sales tactics, a specialized solution may be better than HubSpot. Prioritizing your company’s needs and finances over a generic product may boost growth.

FAQs

• What’s better than HubSpot?

Determining which CRM software solution is “better” than HubSpot is highly dependent on unique business requirements, goals, and preferences. While HubSpot is a comprehensive CRM platform, alternative platforms, such as Salesforce, may provide more advanced functionality for larger corporations, whilst Zoho CRM may be more cost-effective for small firms.

• Is there a free alternative to HubSpot?

Yes, there are free alternatives to HubSpot. One notable alternative is Zoho CRM, which provides a free package that meets the fundamental requirements of small enterprises.

Another option, Bitrix24, provides a variety of CRM capabilities to an infinite number of users for free. Both made our recent list of the Best Free CRM Systems. All of these systems enable organizations to manage client contacts without requiring the financial commitment of HubSpot’s subscription tiers.

• What are platforms such as HubSpot called?

Platforms like HubSpot are known as customer relationship management (CRM) software. These systems integrate divisions such as marketing, sales, and customer service, allowing them to organize notes, actions, and analytics into a single, unified system.

CRM technology is intended to assist organizations in developing and growing relationships with their customers over the whole life cycle.

• Do I need a CRM for my business?

Most organizations would benefit from using CRM software. CRMs can assist with everything from simple contact management to complex sales funnel management. If you sell a product or service that requires lead nurturing or maintain continuing client interactions, a CRM is certainly a good fit for you.

Source: Forbes ADVISOR