Everything You Need To Know About GDRFA, Dubai

Dubai’s General Directorate of Residency and Foreigners Affairs (GDRFA) supervises international travelers’ entry and exit and foreign nationals’ residency. The UAE’s primary port and border agency processes thousands of visa applications each year.

ALL ABOUT GDRFA

GDRFA serves Dubai visitors and expats. Thus, the corporation helps visitors and residents of Dubai enter and leave (clear). It also lets brilliant people join UAE companies and fund their families. Tourists and expats living in the emirate make substantial economic contributions. All this requires efficient GDRFA services.

Over time, the regulatory authority has streamlined its operations to provide timely responses. The Official GDRFA website lets you request services online or in city-wide service centers.

GDRFA SERVICES

Here’s an overview of the most popular GDRFA services.

Family Book Services

GDRFA takes care of everything related to the Family Book. This includes services/modification of the book linked to marriage or separation, adding a newborn child to the books, replacing a damaged or lost book, terminating a registration, and other services.

Passport Services

GDRFA passport services include replacing a damaged/lost passport, issuing a passport for a foreign wife (husband dependent), issuing a passport for a newborn child and issuing an electronic passport. Moreover, passport renewals are part of their services.

Entry Permits Services

The scope of GDRFA entry permit services includes requests for a residency entry permit, requests for a long or short-visit visa and extensions or cancellations of a visit visa.

Residency Services

The GDRFA also provides residency services. As a result, whether you need a new visa, a visa renewal, or an update to your Residency Permit, you must contact GDRFA. Similarly, GDRFA accepts requests for the addition or removal of escort services, changes in status, residency permit transfer, and cancellation. Checking your visa status in the UAE is one of the GDRFA’s online services.

GDFRA Inquiry Service also allows users to find their Unified Number.

Borders Control Services

All entries through the land, air or marine ports are monitored and registered by GDRFA.

Establishment Support Services

Establishment Support Services at the GDRFA include process requests at the supporting establishments. These cover supporting any company’s electronic services portal, banning services, and services of enterprise representatives.

Violation Control

The Violation Control department primarily focuses on border control, violation control (documentation) and violators’ follow-up. It ensures the system is not misused and everyone in Dubai follows the set legal procedure.

Mobile Services 150

This service can be used to inquire about Residence, Entry Permits or Overstays. Both individuals and establishments can use these services.

Jadeed

Jadeed is an SMS-based reminder and event invite service. You can register for reminders about the following services:

• Establishment Card Expiry Reminder
• Passport Expiry Reminders For UAE Residents
• Residence Expiry Reminder
• GITEX Invitations
• DSF Invitations
• Passport Expiry Reminder for UAE Nationals
• E-Gate Card Expiry Reminder
• Security Messages
• RSA Token Reminders to Establishments
• Dnrd.ae Website SMS Messages
• Dnrd.ae Web Portal SMS Messages

IVR Services

Through IVR System, any establishment can request reports regarding the individuals they have sponsored. Currently, requests can be made for four types of reports.

• Valid Entry Permit report
• Entry Permit violator’s report
• Valid Residence report
• Residence violator’s report

Barq Services

Using Barq Services, you can apply for any documentation from your home or office. A delivery team member will collect all documents and fulfil all the protocols. Home or office delivery will be made once the document is ready.

Distinguished Guest Services

This is a special service for people who visit Dubai frequently via a sponsor. Benefits include:

• An E-Gate card allows quick and easy entry and exit.
• Renewal of the subscription rather than re-registration.
• One-time payment facility rather than paying every time for a new visa.
• Specified gateway for DG(s) and E-Gate cardholders.

Takamol

This is the data-sharing process between GDRFA and Dubai Health Authority to ensure no fraud is committed.

Smart Gate

Smart Gate speeds up e-gates and manual passport control. It lets travellers clear immigration without an official. The Smart Gate accepts passports, e-gate cards, Emirates IDs, and QR barcodes.

Al Saada

The Al Saada card is a loyalty concessions program launched by the GDRFA. Companies (for employees) and tourists can register for this card to benefit from discounts on various products and services.

FAQS

WHAT IS GDRFA CUSTOMER CENTRE NUMBER?

GDRFA Customer Centre Number is 800-5111. If you need assistance, a GDRFA customer service representative will try and provide a solution to your query. Alternatively, you can use the Amer E-chat facility to ask questions.

WHERE ARE THE GDRFA SERVICE CENTRES LOCATED?

To request any of the above services, visit one of GDRFA’s Customer Service Centres.

• GDRFA Head Quarters, Al Jaffilya
• Tawar Center Section
• Hatta Section
• Free Zone Section- Dubai International Airport
• Airport Services Center
• Almanara Center Section
• Alissely section

Amer Centres in Dubai also offer these services. Visit the official website for GDRFA online services.

You can visit the official website to create a GDRFA login and use the services. Alternatively, you could also download the GDRFA app for a hassle-free experience.