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How To Replace Lost Emirates ID And Check ID Status

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WHAT HAPPENS IF YOU LOSE YOUR EMIRATES ID?

If your Emirates ID card is lost, stolen, or destroyed, there are specific actions you must follow to replace it. Learn what to do if your Emirates ID card has to be replaced:

  • Firstly, the cardholder should report the stolen or lost Emirates ID incident to Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) Customer Happiness Centre to deactivate the old card. In case you have lost your card outside of the UAE, you should inform the UAE Embassy.
  • The cardholder can apply for an Emirates ID replacement through the ICP website, the officially approved typing centres or ICP Happiness Centres. However, if someone is applying for a replacement ID card for their dependents, they can do so via the ICP website or app. The applicants will also be required to have their biometrics taken.
  • Pay the appropriate fee.
  • The card issuance period (generally) is 48 hours.

The following documents will be required when applying for a replacement ID card:

Expat residents: original passport
UAE nationals: original passport and family book (when applying through typing centre or online. No documents are required when visiting ICA Centre)
GCC nationals: original passport, Unified Identification Number, original GCC ID card and proof of residency
Applicants below the age of 15 must submit a photograph with white background, original birth certificate OR father’s passport or Emirates ID. GCC national applicants below 15 years will need their father’s GCC ID Card.

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EMIRATES ID REPLACEMENT FEES

The Emirates ID replacement cost will differ based on where the application was submitted. The charges are the same for expat residents, UAE and GCC nationals:

  • ICP website or smart app: AED 340
  • Typing centre: AED 370
  • ICP Happiness Centre: AED 450

IS THERE A WAY TO EXPEDITE THE PROCESS OF ISSUANCE OR RENEWAL OF EMIRATES ID?

With Fawri service, UAE and GCC nationals can get their Emirates ID within 24 hours. This includes first-time registration, renewal of expired card or replacement of the lost card.

Expatriates can only apply for Fawri service in case they need to replace a lost or damaged card. First-time applicants and renewals cannot use this service as time is required to attain proof of residency and go through other related processes.

AED 300 are charged for such applications. However, applicants above the age of 70 don’t have to pay the extra charges.

To avail of Fawri services, you can visit the following ICP Customer Happiness Centres:

  • Al Barsha, Dubai
  • Al Rashidiya, Dubai
  • Karama, Dubai
  • Madinat Zayed, Abu Dhabi
  • Al Ain Centre, Al Ain
  • Sharjah Centre, Sharjah
  • Ajman Centre, Ajman
  • Fujairah Centre, Fujairah
  • Ras Al Khaimah Centre, RAK
  • Umm Al Quwain Centre, Umm Al Quwain
  • Al Jazeera and Khalifa City in Abu Dhabi
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HOW TO CHECK YOUR ID CARD STATUS?

Want to check the status of Emirates ID renewal, replacement or application? Here’s what you need to do:

  • Visit the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) website
  • On the homepage, select the option for ID Card Status
  • To check application status, enter the application (PRAN) number or your Emirates ID number to check renewal or replacement status.

HOW CAN I UPDATE MY EMIRATES CARD DETAILS?

If any of your data changes, you must notify the ICP within 30 days. You must bring your passport and current Emirates ID to the ICP Customer Happiness Centre. Online requests for Emirates ID Updates are not accepted. This is true for all cardholders, both residents and nationalities.

WHAT ARE SOME OF THE BEST FEATURES OF THE EMIRATES ID CARD?

The Emirates ID card has different components to protect the integrity of the whole system.

  • Smart card
  • Fingerprint biometric
  • Public key infrastructure (Digital signature and authentication certificates)

Furthermore, the identification number and the electronic chip perform key functions.

IDENTIFICATION NUMBER

The unique identification number (also known as the identity number) is associated with the individual until the cancellation of the card. This number is used by all government, non-governmental and private entities to prove your identity. This 15-digit number provides evidence of your status in the country.

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ELECTRONIC CHIP

The electronic chip saves the personal data of the cardholder. When scanned on machines, it provides authentication of the user. The chip stores up to 32,000 letters that are part of encrypted data. Hence, only authorised entities can read, write or update this information.

OTHER TECHNOLOGIES

UAE authorities prioritize data security. Emirates ID prevents theft with cutting-edge tech. Smart cards, ultra-violent ink, line drawing, and exact lettering are used. It also contains nine security mechanisms to prevent counterfeiting. Emirates ID security resembles credit card security.

CAN I GET MY EMIRATES ID CARD CANCELLED?

Residents who plan to go back to their home countries or change jobs have to cancel their ID cards. You have to hand over the card to the respective General Directorate for Residency and Foreigners Affairs.

I HAVE A FEW QUESTIONS ABOUT MY EMIRATES ID APPLICATION, WHO DO I CONTACT?

If you have any questions regarding Emirates ID cards, you can contact the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) at 600-522-222.

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